Open Letter to Residents

Our new “Waste Hotline” is now active 1-833-360-2454,
as well as the new dedicated email waste@annapoliscounty.ca

All inquiries regarding waste matters may now be referred to this phone or email

Notice

Please be advised, the waste hotline (1-833-360-2454) is presently experiencing a very high volume of calls. If your call is not being answered and/or you are unable to leave a message please try again later or email your inquiry to waste@annapolioscounty.ca. We are working diligently to answer and return all calls in a timely manner. Your patience is appreciated.

 

Calls will be answered between the hours of 8:30 am and 4:30 pm. However, you are welcome to call the hotline after hours and leave a message. Your call will be returned as quickly as possible.

 

Again, we thank you for your patience and understanding.

Our Bridgetown Office phone (902-665-4637) is experiencing technical difficulties, and will be resolved as quickly as possible.

For immediate assistance please call our Annapolis Royal Office at 902-532-2331.

Water

The County of Annapolis supplies water to and operates four water treatment plants in Margaretsville, Bridgetown, Granville Ferry, and Cornwallis Park.

Our staff continuously monitor water treatment protocols as set out  by Nova Scotia Environment. Municipal Staff collect test samples on a weekly basis for bacterial analysis at an independent lab and report all results to Nova Scotia Environment. Inspections and repairs are carried out to all plants and systems as needed, and a computerized monitoring system scans each system 24 hours a day and immediately alerts our staff to any issues that may arise. In addition, Operations staff are available by phone 24 hours a day to respond to service interruptions.


Permanent Water Connection

If you are building in an area of County water service and would like to request to be connected to the system please print fill out this form here:    Click Here 

The application and payment can be submitted to the following locations:

  • Annapolis Royal Municipal Administration Office, 752 St. George Street, Annapolis Royal (All Service Areas)
  • Bridgetown County Office, 271 Granville Street, Bridgetown (Bridgetown Service Area Only)

Temporary and Seasonal Water Connections and Disconnections


If you require a temporary disconnection due to service work, or a seasonal disconnection/connection, please call our main office to request this service 902-532-2331 or visit any of our Municipal Offices in person. We do require two working days notice to ensure staff availability. You will need to ensure that your account is paid in full to have access to this service, and please be aware of a $50 disconnection fee. As per our policy, only the property owner can make these requests.

Water System Maps:

 
Water Billing:

Water billing takes place quarterly. Bills are mailed out to customers by post. Overdue accounts of 30 days will be subject to an  interest charge . If a bill remains unpaid for more than 40 days the service can be disconnected.

If you are a current water customer and have a concern or question about your bill or payments please contact the Finance Department at 902-532-2331.

Payment Options:

There are several methods to conveniently pay your water bill.

  • In person at our Bridgetown (271 Granville Street) or Annapolis Royal (752 St. George Street) County Offices using cash, cheque, or debit.
  • Local financial institutions- check with your bank directly to confirm availability.
  • Online Banking through your financial institution.
 
Private Wells:

For information and resources on your private well, please visit Nova Scotia Environment’s website: Click Here



Source Water Protection Plans:

Margaretsville Source Water Protection Plan:   Click Here 

Cornwallis Park Source Water Protection Plan:  Click Here




Board Orders:

Bridgetown Water System:   Click Here

Annapolis County Water System:   Click Here
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