Open Letter to Residents

Our new “Waste Hotline” is now active 1-833-360-2454,
as well as the new dedicated email

All inquiries regarding waste matters may now be referred to this phone or email


Please be advised, the waste hotline (1-833-360-2454) is presently experiencing a very high volume of calls. If your call is not being answered and/or you are unable to leave a message please try again later or email your inquiry to We are working diligently to answer and return all calls in a timely manner. Your patience is appreciated.


Calls will be answered between the hours of 8:30 am and 4:30 pm. However, you are welcome to call the hotline after hours and leave a message. Your call will be returned as quickly as possible.


Again, we thank you for your patience and understanding.

Our Bridgetown Office phone (902-665-4637) is experiencing technical difficulties, and will be resolved as quickly as possible.

For immediate assistance please call our Annapolis Royal Office at 902-532-2331.


In designated service areas, Annapolis County uses LED streetlights to increase visibility for road and pedestrian safety. These streetlights are cost recovered through local taxes.

Not all streetlights within the County are Municipal streetlights. A determination is below. All other streetlight types are private.

How to determine if a streetlight is municipal or privately owned:

  • Must be facing toward the road and directly on the roadside to be a municipal light.
  • The streetlight will have an AC Number on it. If it does, please take note of what it is and if not then it is a private light.
  • The County is not responsible for streetlights on private property.

If you believe there is a problem with a municipal streetlight, as determined above, please submit the problem using our online forum Click Here

If you believe there is a problem with a private light, please contact Nova Scotia Power at 1-800-428-6230

For further information on streetlights, please contact us at