Open Letter to Residents

Our new “Waste Hotline” is now active 1-833-360-2454,
as well as the new dedicated email

All inquiries regarding waste matters may now be referred to this phone or email


Please be advised, the waste hotline (1-833-360-2454) is presently experiencing a very high volume of calls. If your call is not being answered and/or you are unable to leave a message please try again later or email your inquiry to We are working diligently to answer and return all calls in a timely manner. Your patience is appreciated.


Calls will be answered between the hours of 8:30 am and 4:30 pm. However, you are welcome to call the hotline after hours and leave a message. Your call will be returned as quickly as possible.


Again, we thank you for your patience and understanding.

Our Bridgetown Office phone (902-665-4637) is experiencing technical difficulties, and will be resolved as quickly as possible.

For immediate assistance please call our Annapolis Royal Office at 902-532-2331.

Municipal Operations-General Information

The Municipal Operations Department is responsible for maintaining and constructing County infrastructure.

Day to day, this involves ensuring that our water and wastewater plants and systems are operating effectively, that Municipal roads and sidewalks are maintained, and that County-owned buildings and recreational facilities are in good working condition.

If you are looking for additional information, please call us at 902-665-4704 or explore our website to report information on burned out streetlights, or to learn more about water and wastewater services, as well as the infrastructure management we provide.

For questions or concerns about solid waste and recycling, please contact Valley Waste Resource Management directly at 1-877-927-8300 or   Click Here

For information on private properties that may be dangerous or unsightly please contact Protective Services at 902-584-3922.