Open Letter to Residents

Our new “Waste Hotline” is now active 1-833-360-2454,
as well as the new dedicated email waste@annapoliscounty.ca

All inquiries regarding waste matters may now be referred to this phone or email

Our Bridgetown Office phone (902-665-4637) is experiencing technical difficulties, and will be resolved as quickly as possible.

For immediate assistance please call our Annapolis Royal Office at 902-532-2331.

Privacy Statement

The Municipality of the County of Annapolis takes the privacy of its Internet users seriously. We are committed to safeguarding the privacy of our users while providing a personalized and valuable service.

Information collected: non-personal 
The moment you visit our Website, some non-personal information is collected by the Municipality of the County of Annapolis.

We collect information automatically about your visit to our website. The information collected includes basic demographic data and browsing patterns. It is used only in aggregate form. We use aggregate information (so that no individual user is identified):

  • to build up audience profiles;
  • to aid strategic development, and
  • to analyze use of the website.
We also collect personal information through enquiry forms and every time you e-mail us your details.

Information collected: personal
All personal information acquired by the Municipality of the County of Annapolis in any format, including electronic, is governed and maintained according to policies and procedures in accordance with the Municipal Government Act (Part XX). We only collect personal information through application forms, enquiry forms and e-mails. This personal information must be divulged by you -- it is not 'gleaned' from your computer.

Use and Disclosure of personal information 
The Municipality of the County of Annapolis processes personal information collected via its public website for the purposes of:

  • providing a personalized service;
  • receiving enquiries and requests for information;
  • providing you with information about the resources and services available;
  • receiving your opinions and comments regarding various government activities.
The Municipality of the County of Annapolis will not disclose your personal information to any outside parties without your prior consent.

E-mail Query Forms 
Many web pages include links to e-mail query forms, where you may ask specific questions relating to any portion of the County of Annapolis Website. The information submitted in these forms is sent by unencrypted e-mail from our web server, via the Internet, to the appropriate e-mail mailbox within the municipality’s responsibility area.

Public Comment Forms 
Public Comment Forms often are used to complement a public consultation process to receive input, ideas, comments and suggestions on specific government initiatives, programs and/or legislative or regulatory matters. The information submitted in these forms is transmitted in one of two ways (through your selection): 1) unencrypted e-mail from our web server, via the Internet, to the appropriate e-mail mailbox within the municipality’s responsibility area, and/or 2) by using a "post to website" public comment form, where the data is transmitted unencrypted and then authorized for posting to the public website.

Links in the website 
The Municipality of the County of Annapolis Website sometimes provides links to other Websites. In most cases, links to other websites will open in a new browser window. Please note that you are clicking to ANOTHER website and content and privacy standards therefore are not under the control of the Municipality of the County of Annapolis. We encourage you to read the privacy statements of these linked sites as their policies may differ from the Municipality of the County of Annapolis.

Changes in our Privacy Policy 
Any substantive changes to the Municipality of the County of Annapolis Privacy Policy will be posted on this webpage. 

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